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The Managing Physical Activity Programs for Older Adults series of online courses empowers health and fitness practitioners to design, implement, and manage physical activity programs for older adults, the fastest-growing population in the health and fitness industry. The practical information presented in this series can be used by wellness, fitness, activity, and program directors in a range of settings. Participants will learn to develop or adapt programs for a variety of people, from fit to frail.
In Staffing, expert Jennifer Mayer presents the five secrets to staffing: recruiting, selection, orientation and training, accountability, and retention. Through a unique blend of seminar-style presentations, online learning activities, and downloadable forms and templates, participants learn the following aspects of staffing:
The necessary education, experience, and attributes of those working with older adults
Traditional and nontraditional recruiting techniques for finding the best possible staff
Effective interviewing techniques, including the benefits of using behavioral-based interviewing, a method that asks for specific examples of past work behavior as a means of predicting future job performance
Methods for developing the best orientation program for each employee based on individual leaning style
Performance evaluation systems, including peer evaluations and disciplinary processes
Ways to improve staff retention through accountability, recognition, and reward
This course also includes a Staffing Toolbox, which contains practical tools, forms, and resources that directors can use long after they’ve completed the course. This includes everything needed for effective staffing, including sample job ads, 50 of the best behavioral-based interview questions, and 25 ways to recognize and reward staff.
A resource for community health directors, health club managers, activity and wellness directors, park and recreation program directors, and personal trainers who are building up staffing, orientation, and training for current staff who will be working with older adults. Suggestions for improving current staffing procedures to increase productivity and retention of employees in physical activity and aging programs.
Jennifer Mayer is the associate partner for New Paradigm Partners, where she serves as an industry consultant and subject matter expert in health and fitness programming. New Paradigm Partners is a health and fitness consulting, management, and brokerage firm that has helped more than 100 health and fitness organizations in the United States achieve their mission and profit objectives.
In 1998 Jennifer received her BS in health appraisal and enhancement with a minor in nutrition from Miami University in Oxford, Ohio. After graduation, Jennifer was the regional programming director for Mercy HealthPlex in Cincinnati, Ohio, one of the largest medically based fitness facilities in the United States, where she designed and supported innovative branded programming options.
Jennifer is an advisory board member for the Aquatic Exercise Association Review and Cut Score Testing Committee. She has also served on the boards of the Arthritis Foundation and Cincinnati State College.
In her spare time, Jennifer enjoys marathon running, cycling, and reading.