Integrated Risk Management for Leisure Services provides both students and professionals with a systematic approach to safety. By integrating risk management, accident prevention, and emergency response with information on legal liability, Integrated Risk Management for Leisure Services enables leisure service providers to implement strategies to reduce or eliminate bodily injury, property damage, and financial loss.
Integrated Risk Management for Leisure Services uses a four-phase integrated risk management model. The first three phases focus on negligence, the accident process, and risk management plans to reduce or eliminate injury, damage, or loss. The fourth phase focuses on what to do after an incident occurs to reduce the impact of injury, damage, or loss.
Integrated Risk Management for Leisure Services features several unique aspects for students and professionals in the recreation and park field. It covers safety prevention and accident processes in the recreation and parks field. Then it addresses how to manage the post-incident situation to reduce impacts. Last, the text integrates these two new areas with the traditional areas of legal liability and risk management planning in an effort to provide safer recreation and park programs.
Acknowledgments
Preface
Part I: Principles of Negligence
Chapter 1. Negligence
General Legal Principles
Four Windows of Negligence
Professional Conduct
Summary
Exercises
Chapter 2. Standard of Care
Visitor Categories
Recreation Land Use Statutes
Attractive Nuisance
Summary
Exercises
Chapter 3. Defenses Against Negligence
Legal Doctrines That Limit Liability
Transfer Strategies
Reduction Strategies
Summary
Exercises
Part II: The Accident Process and Safety Management
Chapter 4. Accident Causation and Safety Management
Historical Overview of Safety Management
Behavioral Models
Epidemiological Models
Human Error Management
Human Error Model
Highly Reliable Organizations
A Cautionary Note
Summary
Exercises
Chapter 5. Analytical Trees
Event and Causal Factor Analysis
Barrier Analysis
Tree Analysis
The Four Ts: Terminate, Treat, Transfer, and Tolerate
Summary
Exercises
Chapter 6. Metaphorical and Outdoor Adventure Models
What Are Metaphorical Models?
Early Metaphorical Models
Examining Underlying Factors in Accidents and Accident Models
Metaphorical Accident Models
Negligence and Program Planning Implications
Summary
Exercises
Chapter 7. Programming for Risks
2x2 Risk Matrix: Perceived Versus Actual Risks
Adventure Experience Paradigm
Programming Implications
Integrating Underlying Factors and Accident Process
Legal Implications
Summary
Exercises
Part III: Risk Management
Chapter 8. Risk Management Plans
Winding River Canoe Rentals Case Study
Risk Management Process
Structure of the Risk Management Plan
Risk Management Process Applied to Winding River Canoe Rentals
Summary
Exercises
Part IV: The Postincident Response
Chapter 9. Emergency Action Plans
Components of an EAP
Writing EAP Statements
Legal Review
Alternative EAP Format
Summary
Exercises
Chapter 10. Managing the Incident
Search Phase
Rescue Phase
Medical Phase
Evacuation Phase
Management Function
Summary
Exercises
Chapter 11. Crisis Management
The Need for Good Crisis Management
General Rules and Principles for the PIO
Managing the Crisis
Media
Summary
Exercises
Chapter 12. Supporting the Victim and the Family
Importance of Providing Support to Victims and Their Families
Dealing With the Anger of the Victim and the Victim’s Family
Emergency Action Plan
Summary
Exercises
Chapter 13. The Ripple Effect
Impact of the Ripple Effect
Symptoms of Stress and the Ripple Effect
Critical Incident Stress Management
Summary
Exercises
Chapter 14. Conducting an Investigation
Need for Investigation
Internal or External Study
Selecting an Investigator
Investigation Model
Legal Implications
Summary
Exercises
Appendix A. High Achievers' Climb to Death
Appendix B. Decide to Return: A Strategy for Safe Sea Kayaking
Appendix C. Cold, Wet, and Alive
Bibliography
Index
About the Authors
Textbook for undergraduate legal liability and risk management courses.
Reference for professors in recreation and leisure studies and
professionals in recreation, parks, and leisure.
Robert B. Kauffman, PhD, is a professor and chair of the department of
recreation and parks management at Frostburg State University in
Frostburg, Maryland.
Kauffman has more than 30 years of experience in the safety field, in
particular boating safety. He has worked to bring content areas of the
safety field into the mainstream of the recreation and parks field. He
has produced award-winning videos and boating safety materials,
including Cold, Wet, and Alive (the most widely used boating
safety video among boating law educators in the United States), Decide
to Return, and Almost a Perfect Day. Kauffman has also served
as an expert witness and has used several of those cases as case studies
in this book.
In 2010, Kauffman received the Outstanding Faculty Award for
Professional Achievement from Frostburg State University. He received
the same award for service in 1999. In 2005, he received the Citation
Award from the Maryland Recreation and Parks Association for lifetime
achievement, the organization’s highest honor. He also received a Telly
Award (2009) and three Golden Eagle Awards (2012, 1994, and 1989) from
the Council for International Non-theatrical Events (CINE) for his work
on the production of boating safety videos.
Kauffman and his wife, Sally, reside in Frostburg, Maryland. In his free
time, he enjoys canoeing, rafting, biking, and photography.
Merry L. Moiseichik, ReD, JD, is a professor of recreation and
sport management in the department of health, human performance and
recreation at the University of Arkansas, Fayetteville. In developing
and teaching the risk management course for the program at the
University of Arkansas, Moiseichik gained an understanding of the
challenges students have in comprehending risk management. This
understanding along with her knowledge of law provided important insight
into the writing of Integrated Risk Management for Leisure Services.
Moiseichik also works with communities to evaluate risk within all areas
of their recreation departments and has served as a consultant to
commercial recreation agencies in evaluating risk for insurance company
reporting. She is also a National Recreation and Park Association (NRPA)
certified playground safety inspector.
A frequent presenter at state, national, and international conferences,
Moiseichik has published over 15 journal articles, edited 3 books, and
authored 7 book chapters. Moiseichik also serves as a reviewer for the
Journal of Legal Aspects of Sport.
In 2006, Moiseichik received an Honor Award from the Sport and
Recreation Law Association and a Research Award from the University of
Arkansas College of Education and Health Professions. She is a past
president and a current member of the Sport and Recreation Law
Association.
Moiseichik resides in Fayetteville. In her free time she enjoys camping,
canoeing, biking, and playing board games.
All ancillary materials for this text are FREE to course adopters and available online at
www.HumanKinetics.com/IntegratedRiskManagementForLeisureServices.
Instructor guide. Includes chapter overviews, learning objectives, chapter exercises with answers, critical thinking questions, and a glossary.
Test package. Features multiple-choice, true-and-false, and short-answer and essay questions.
Presentation package. Includes a comprehensive series of PowerPoint slides for each chapter of the book.
Image bank. Includes most of the figures, content photos, and tables from the text, sorted by chapter. Images can be used to develop a customized presentation based on specific course requirements.
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