The Managing Physical Activity Programs for Older Adults series of online courses empowers health and fitness practitioners to design, implement, and manage physical activity programs for older adults, the fastest-growing population in the health and fitness industry. The practical information presented in this series can be used by wellness, fitness, activity, and program directors in a range of settings. Participants will learn to develop or adapt programs for a variety of people, from fit to frail.

In Staffing, expert Jennifer Mayer presents the five secrets to staffing: recruiting, selection, orientation and training, accountability, and retention. Through a unique blend of seminar-style presentations, online learning activities, and downloadable forms and templates, participants learn the following aspects of staffing:

• The necessary education, experience, and attributes of those working with older adults
  
• Traditional and nontraditional recruiting techniques for finding the best possible staff
  
• Effective interviewing techniques, including the benefits of using behavioral-based interviewing, a method that asks for specific examples of past work behavior as a means of predicting future job performance
  
• Methods for developing the best orientation program for each employee based on individual leaning style
  
• Performance evaluation systems, including peer evaluations and disciplinary processes
  
• Ways to improve staff retention through accountability, recognition, and reward

This course also includes a Staffing Toolbox, which contains practical tools, forms, and resources that directors can use long after they’ve completed the course. This includes everything needed for effective staffing, including sample job ads, 50 of the best behavioral-based interview questions, and 25 ways to recognize and reward staff.