This is a problem that occurs because of where the My Digital Editions folder is stored. Here are the steps for rectifying this situation:
- Check the file path for Documents/My Digital Editions; it has to reside on the hard drive. In many cases it is actually on a network drive, and that is a problem for Adobe Digital Editions.
- Close ADE.
- Go to Documents/My Digital Editions.
- Delete the .pdf for that e-book.
- Open Restore folder.
- Open Failed folder.
- Remove that e-book file(s).
- Open e-books folder.
- Remove that e-book file(s).
- Launch ADE.
Go to the Human Kinetics homepage. Select My e-books and download the e-book.