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Q. Why won't my online course or exam come up for me?

A. The online courses and exams come up in separate pop-up windows. You will need to allow pop-ups on your browser in order for the course or exam to be loaded on the browser window.

If you do not have pop-ups allowed, you may get error messages, such as no permissions or expirations. If you have more than one pop-up blocker, you will need to allow our site on all of them.

To bypass a pop-up blocker, you can hold down the CTRL button on your keyboard and then click Yes to enter the exam. Keep the CTRL button held down until the pop-up exam fully loads, and then you can release it.



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