A. When you complete your online exam and need to print your certificate, you will access your certificate online.
Go to the Online Education Center and click on My Courses.
When the My Courses screen comes up, instead of clicking the course title to enter the course itself, click on the Show Details below it.
On the Exam Info screen, you will have the option of e-mailing yourself your results and another link to print out your certificate.
Note: You will need to make sure you do not have pop-up windows blocked when trying to get the certificate, because it appears in a pop-up.