When you get the e-mail with the license file attachment, you will need to save the license file to your Fitnessgram 8 server folder. This folder is located in C:\Program Files. When you copy this file to that location, it may prompt you that it already exists. If it does, choose to replace it.
You will need to stop and restart services on the Fitnessgram 8 server.
Right-click the My Computer icon. Select Manage. When the Computer Management screen comes up, expand Services and Applications.
Restart your SQL Server.
Select Services and look for the FG8Server in the list. Look at the status to see if it is started. If it is not started, highlight FG8Server and select Restart the Service, or go to Action on the menu and select Start. If it is started, select Stop Services and then restart as directed previously.