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Technical Support

Does Human Kinetics provide support for the Core Assist software?

No. Core Assist support is provided directly by Core Health. Human Kinetics Tech Support provides support for only the installation of Core Assist and is available 7:00 am to 7:00 pm (CST) at 217-351-5076 or from Free support is available for 90 days after product activation. Annual support, including free upgrades, is available solely through Core Health for $49.00 ($89.00 CDN) per year thereafter. Core Assist support representatives are available Monday through Friday, 8:00 a.m. to 5:00 p.m. (Pacific Time), at 866-396-2673 ext. 2. You may also submit a support request online at . A Core Health support specialist will respond to your request within 24 hours.


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