No. Core Assist support is provided directly by Core Health. Human Kinetics Tech Support provides support for only the installation of Core Assist and is available 7:00 am to 7:00 pm (CST) at 217-351-5076 or from firstname.lastname@example.org. Free support is available for 90 days after product activation. Annual support, including free upgrades, is available solely through Core Health for $49.00 ($89.00 CDN) per year thereafter. Core Assist support representatives are available Monday through Friday, 8:00 a.m. to 5:00 p.m. (Pacific Time), at 866-396-2673 ext. 2. You may also submit a support request online at www.corehealthtech.com/support . A Core Health support specialist will respond to your request within 24 hours.