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Human Kinetics Publishers, Inc.

HUMAN KINETICS

Customer Service

Shipping Information

Australia | Canada | UK and Europe | New Zealand | United States

United States Shipping Information

Orders shipped from the U.S. to a location outside of the U.S. will be shipped via first class international or priority mail international and delivery time varies by destination. Expedited shipping is available; please contact info@hkusa.com for prices prior to placing an order.

Contact Information for Order Questions - United States:

Phone: 800-747-4457 Monday-Friday 7-7 CST
Fax: 217-351-1549
Email: info@hkusa.com


All journal subscriptions will be shipped from the U.S. using appropriate currency. Canadian, Europe, New Zealand, or Australian orders will be billed in these locations. All other orders will be billed from our U.S. office.

If you have ordered a journal subscription, it will begin with the next issue published, unless otherwise requested. Journal subscriptions for U.S. destinations are mailed via USPS. Journal subscriptions for destinations outside the U.S. are shipped via air freight to the country of destination and entered into the local postal system. Most journal issues arrive within three weeks of release.


Australia Shipping Information

Orders from Australian customers are shipped from Adelaide via Australia Post.  If the items are in stock, your order will be dispatched in one to two working days and will take three to four working days to arrive. If the items are not in stock, you will be notified immediately and your order will be placed on back order.

Express Post is available to metropolitan areas on request and is $15.00 per bag. Express Post charges replace the standard shipping charges and are not added on top.  Please contact us A.S.A.P. if you would like this option. The extra postage charge will be added when the order is processed at HK Australia’s office.

Contact Information for Order Questions - Australia:
Phone: (08) 8372-0999
Fax: (08) 8372-0998
E-mail: info@hkaustralia.com

All journal subscriptions will be shipped from the U.S. but billed in Australian dollars. Issues will take three to four weeks to arrive from date of publication. Journal subscriptions begin with the next issue published, unless otherwise requested.
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Canada Shipping Information

Book and/or multimedia orders in Canada will be processed immediately and will arrive via Canada Post within 10 business days. Express shipping options are available. Please contact us for details.

Contact Information for Order Questions - Canada:
Phone: 800-465-7301 (in Canada only)
  519-971-9500
Fax: 519-971-9797
E-mail: info@hkcanada.com

All journal subscriptions will be shipped from the U.S. using appropriate currency. Canadian, Europe, New Zealand or Australian orders will be billed in these locations. All other orders will be billed from our U.S. office.

If you have ordered a journal subscription, it will begin with the next issue published, unless otherwise requested. Journal subscriptions for destinations outside the U.S. are shipped via air freight to the country of destination and entered into the local postal system. Most journal issues arrive within three weeks of release.
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UK and Europe Shipping Information

We aim to get your order processed, dispatched and delivered to you within the following times:

U.K. 3-5 working days
Europe (EU) 7-14 days
Europe (non-EU) 

14-28 days

Middle East 14-28 days
North Africa 14-28 days
Botswana 14-28 days

Urgent Delivery. If you require urgent delivery, we can quote for express services upon request; the cost will be added to your order. Please contact us for details.

Stock availability.
If the item ordered is not in stock we will notify you, and your item will be sent to you when it becomes available.  If you have ordered more than one item and one is in stock, but the other is not, we will send you what is available, and then send you the additional items separately when they become available.

Shipping costs
U.K. £2.75 for the first item; 75p for every additional item

Europe

£4.00 for the first item; £1.50 for every additional item

Or €6.00 for the first item; €2.25 for every additional item

Middle East £11.00 for the first item; 25p for every additional item
North Africa £11.00 for the first item; 25p for  every additional item
Botswana £11.00 for the first item; 25p for  every additional item
Contact Information for Order Questions

Telephone

0113 255 5665 inside the UK

44 113 255 5665 ouside the UK

Fax

044 113 255 5885 inside the UK

44 113 255 5885 outside the UK

E-mail custserv@hkeurope.com
Journals.  All journal subscriptions will be shipped from the U.S.  Shipping is included within the journal price.  Journal subscriptions are shipped via air freight to the country of destination and entered into the local postal system.  Most journal issues arrive within three weeks of release.
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New Zealand Shipping Information

Orders to New Zealand will be shipped from Australia via NZ Post and will arrive in approximately 7-10 working days.

Contact Information for Order Questions - New Zealand:
Phone: +61 (0) 8 8372 0999     Toll Free 0800 222 062
Fax: +61 (0) 8 8372 0998     Toll Free 0800 222 064
E-mail: info@hknewzealand.com

All journal subscriptions will be shipped from the U.S. using appropriate currency. Canadian, Europe, New Zealand or Australian orders will be billed in these locations. All other orders will be billed from our U.S. office.

If you have ordered a journal subscription, it will begin with the next issue published, unless otherwise requested. Journal subscriptions for destinations outside the U.S. are shipped via air freight to the country of destination and entered into the local postal system. Most journal issues arrive within four weeks of release.
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