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Circulation/Customer Service Associate

Description: (View Full Job Description)
The Circulation/Customer Service Associate is responsible for the researching and entry of customer subscription orders in the customer service order entry software. S/he will assist with the entry of conference sales, in-house credits and the researching and crediting of customer returns. The orders/returns are received via: telephone, facsimile, in-house, mail and internet. S/he will work within a team atmosphere, as well as answering incoming loop calls daily. The Circulation/Customer Service Associate will represent HK in a courteous, professional manner. This position will have access to customer credit card data and must comply with all policies and procedures designed to keep that data from being compromised.

To apply for this position, click here.

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