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Work as part of a project team to develop instructional strategies and learning activities for media-rich online courses. Successful candidates will have a degree and/or work experience in instructional design or a related field and will possess excellent interpersonal and project management skills. Familiarity with Web development tools and technology background is a plus as is background in sport/coaching.
Designs instruction and develops course products to meet division objectives.
a. Understands product vision and works consistently with the rest of the team to ensure that the division’s objectives are met.
b. Writes a course design report to direct how the course content will be developed and presented to meet learner needs as defined in editorial transmittal (ETM) materials. Specifies elements for course menu, glossary, supporting documents, and/or other resources to be used in the course.
c. Evaluates content provided by SME for adherence to acquisition vision. Ensure the product’s structure and organization are sound, the tone and content are appropriate for the audience, and the product’s learning outcomes and pedagogical effectiveness are sound. Guides SME with professional tone.
d. When required by project, writes course content that adheres to acquisition vision. Ensures the product’s structure and organization are sound, the tone and content are appropriate for the audience, and the product’s learning outcomes and pedagogical effectiveness are sound.
e. When working with an AssocID on projects, works cooperatively with that AssocID to determine division of responsibilities for development of course.
f. Chooses media that have an appropriate function in the course. Ensures content of media is appropriate to the course. When appropriate, participates in planning of photo or audio/video acquisition, attends photo or video/audio shoots, and reviews and/or consults on selection of final elements.
g. Develops activities that effectively facilitate learning for the target user. Understands available functionality and reuses functionality or requests the development of new functionality in a way that indicates an understanding of product objectives and budget and schedule parameters.
h. As required, reviews sample pages and first-build version of the course. Evaluates online presentation effectiveness, especially page layout and placement of tables, art and photos, use of audio, video, animation and Flash, and page breaks. Ensures pages are correctly formatted based on approved templates. Offers constructive solutions to layout problems.
i. Develops an appropriate number of new projects, based on project needs, complexity, and workflow within the department.
j. If appropriate, develops product ancillaries that effectively support the product, are integrated with the course and other ancillaries in terms of content, and follow HK standards. Creates all resource library content.
k. Develops well-written, discerning test items (or reviews and revises SME-authored test items) to assess comprehension/mastery of course learning objectives according to division objectives for performance assessment.
Essential Function 2
Manages the instructional design processes to ensure courses are released at the appropriate time to take best advantage of sales opportunities.
a. Works cooperatively with the Project Manager (PM) and the division to set realistic dates for the instructional design phases of a project and meets those dates based on accurate schedule projections.
b. Prioritizes instructional design work based on knowledge of individual project priorities.
c. Releases an appropriate number of projects based on the department’s release schedule.
Essential Function 3
Works productively to ensure courses are developed according to established budgets.
a. Works with rest of project team at the appropriate time to set realistic budgets for the build version of the cost sales.
b. Makes appropriate decisions or proposes creative solutions about media and functionality included in a course to ensure an effective learning experience is achieved within the course budget.
c. Meets instructional design budgets set on the editorial version of the cost sales.
d. When budgets look to be a concern, follows the lead of the PM to proactively problem-solve with team and come up with ways to meet or address the budget concerns before they are overrun. This will be important both during the instructional design phase and during later stages of the process based on information provided by the PM.
e. Works productively, as measured by completing work within established time constraints. Finds ways to make work more efficient. Uses nonpeak times of the year to accomplish additional productive work.
f. Informs project manager and coordinator when doubts exist about resources being adequate to meet development objectives. Makes good suggestions that follow established policy and systems about how to modify work to meet budgets or modify budgets to meet objectives.
Essential Function 4
Communicates effectively with internal and external associates (coworkers, SMEs, freelancers) throughout the development process.
a. Adapts to unexpected events with appropriate guidance from coordinator, acquisitions editors, project manager, and other advisors.
b. Communicates regularly with project manager about project status, priorities, and workload.
c. Discusses functionality questions with the course production department (CPD) as necessary to ensure functionality objectives can be met within project parameters.
d. Works professionally with graphic designers, art and photo office staff, video staff, course builders, acquisition editors, project manager, and editorial coordinators to effectively solve problems that come up during the instructional design process and build phase.
e. Effectively coaches SMEs. Responds quickly and professionally to SME requests for guidance. Involves acquisitions editor at appropriate time to push SMEs for manuscripts, revisions, art/photo manuscripts, or other missing project pieces. Contacts SMEs regularly about project status and HK’s expectations of their involvement. Works with SMEs to plan when to send reviews, copyedit, and build review so the SME knows when to expect them.
f. When applicable, offers feedback to the Assoc ID throughout the development process. Ensures that feedback is constructive and intended to help Assoc ID in his or her career development.
Essential Function 5
Prepares materials accurately for internal and external associates (coworkers, SMEs, freelancers).
a. Ensures course manuscript is accurate and complete before it enters the copyediting stage. Identifies the correct copyedit level required and reviews copyediting to ensure the appropriate level of quality and consistency were achieved. Completes copyediting evaluations with helpful feedback, showing evidence that frequent spot-checks were made throughout the manuscript. Identifies consistency issues and makes good decisions about how to handle inconsistencies.
b. Clearly identifies all graphic design elements (described as those elements different from those included in the standard shell) in assigned units so the project manager or assistant editor can move forward effectively with the design transmittal. Ensures styles in assigned units have been handled appropriately.
c. Ensures projects are properly revised, complete, and styled accurately, before they are transferred to the PM or assistant editor. Stays aware of issues that might affect the production process.
d. Provides complete and accurate direction related to the following development issues:
i. Ensures all media descriptions are clear and media extraction can be accomplished accurately
ii. Creates menu spreadsheet
iii. Ensures all permissions issues are indicated appropriately
iv. Ensures all functionality is appropriately described
v. Prepares sketches/samples for art
vi. Chooses appropriate photos or ensures photo descriptions for shoot photos are clear
Supervisory & Other
Responsibilities Monitors work of SMEs and course team members to ensure that projects are completed accurately and according to HK and division standards.
Undergraduate or advanced degree, preferably in instructional design, education, or a communication-related field.
Excellent writing and editing skills
• Excellent analytical and organizational abilities
• Understanding of course development
• Superior interpersonal skills
• Proficiency with word processing programs
• Demonstrates proficiency in course development on HK's diagnostic instructional design test by writing an appropriately worded review that highlights and provides suggestions for correcting the most significant problems with the test unit.