The paper "Where Would You Turn for Help? Older Adults’ Awareness of Community Support Services," poses questions about older adults’ awareness of community support services. Previous findings on older adults’ awareness of community support services (CSSs) have been inconsistent and marred by acquiescence or over-claiming bias. To address this issue, this study used a series of 12 vignettes to describe common situations faced by older adults for which CSSs might be appropriate. It addresses three research questions: Do older people perceive a need for assistance when presented with a social or health problem for which CSSs might be appropriate? Are older people aware of available CSSs? and Where do older people seek information about CSSs?
The authors are Margaret Denton, Jenny Ploeg, Joseph Tindale, Brian Hutchison, Kevin Brazil, Noori Akhtar-Danesh, Monica Quinlan, Jean Lillie, Jennifer Millen Plenderleith, and Linda Boos. To access the study, go to http://socserv.socsci.mcmaster.ca/sedap/p/sedap272.pdf.